Last updated: [22/09/225]

Welcome to Trendy Touch. By accessing or using our site, products, or services, you agree to the following Terms & Conditions. Please read them carefully.

1. Definitions

• “We,” “us,” “our,” “Trendy Touch” refers to Trendy Touch, a company operating in New Zealand.

• “You,” “your,” “customer” refers to any individual or entity who visits or makes a purchase via our website.

• “Products” means items available for sale on our website.

• “Services” means any service provided by us (e.g. shipping, customer support).

2. Acceptance of Terms

By using our website (trendytouch.co.nz), placing an order, or otherwise using our services, you accept and agree to these Terms & Conditions in full. If you do not agree with these terms, you should not use our website or purchase any products.

3. Orders and Contract

• All orders are subject to acceptance. We reserve the right to refuse or cancel any order for any reason (including but not limited to: product unavailability, errors in product or pricing information, or where we suspect fraud).

• Once we accept your order, a contract is formed between you and us.

4. Pricing and Payment

• Prices shown are in New Zealand Dollars (NZD) unless otherwise stated.

• We make every effort to ensure the accuracy of pricing, but errors may occur. If we discover a pricing error after purchase, we will contact you to either cancel the order or offer you the option to proceed at the correct price.

• You agree to pay all charges for products and services you purchase, including applicable taxes, shipping, and handling fees.

5. Shipping and Delivery

• Our standard shipping policies apply. Please refer to our Shipping Policy for detailed information on delivery times, shipping costs, and any restrictions.

• Delivery dates are estimates only. We are not liable for delays outside our control, including but not limited to customs, force majeure, or carrier issues.

6. Returns, Refunds, and Exchanges

• Our Returns Policy governs returns, refunds, and exchanges. Please review it to understand your rights, the timeframe for returns, condition requirements, restocking fees if applicable, and how to initiate a return.

• If a product is faulty, damaged in transit, or significantly not as described, we will provide a remedy in accordance with applicable consumer laws.

7. Consumer Guarantees & Warranty

• You may have rights under the New Zealand Consumer Guarantees Act and other applicable laws. These guarantee that certain things (such as fitness for purpose, match description, etc.) will be fulfilled.

• Any manufacturer warranties are additional to your legal rights.

8. Use of the Website

• You agree not to use the website for any unlawful purpose, or in any way that could damage, disable, or overburden the website.

• You must not attempt to gain unauthorized access to parts of the site, other customer accounts, or any restricted areas.

9. Intellectual Property

• All content on this website—including text, graphics, logos, images, designs—is either owned by us or our licensors, and is protected by copyright, trademarks, and other intellectual property laws.

• You may not reproduce, distribute, modify, create derivative works of, publicly display, or otherwise use any content from the site without our prior written permission.

10. Privacy

• Your use of personal data is governed by our Privacy Policy. By using the site, you consent to the collection, use, and sharing of your personal information as set out therein.

11. Limitation of Liability

• To the maximum extent permitted by law, we are not liable for any indirect, incidental, consequential or punitive damages arising out of or related to your use of the website or purchase of products.

• Our total liability for any claim arising out of or relating to these terms or your purchase shall not exceed the amount you paid for the relevant product or service.

12. Changes to Terms

• We may modify these Terms & Conditions from time to time. Any changes will be effective when posted on the site. Continued use of the site after changes have been posted constitutes acceptance of the revised terms.

13. Governing Law

• These Terms & Conditions are governed by the laws of New Zealand. Any dispute arising under or in connection with these terms shall be subject to the exclusive jurisdiction of New Zealand courts.

14. Contact Information

If you have any questions about these Terms & Conditions, you can contact us at:

• Email: info@trendytouch.co.nz

• Phone: 022 645 7337

• Address: 4 Stanley Street, Levin 5510, New Zealand